© 2013-2015 DigiTrax Entertainment, LLC. All rights reserved. DigiTrax Entertainment, LLC 6520 Chapman Hwy STE D Knoxville, TN 37920
Your music. Your voice.
Karaoke Cloud FAQ
I love the streaming, but I want downloads too! Where can I get them?
Karaoke videos are available for download at http://www.karaokeclouddownloads.com. Please note that you will need to log in with a username/email and password in order to enter the site.
I can’t find the song I want to sing – what’s up with that?
If you’ve already searched for and can’t find the song you want, make sure you’re typing the correct title and/or artist in the search box. The search function is pretty smart, but it’s not bulletproof.
You may also be searching for a song that we haven’t produced yet – be sure to visit the forum to suggest we create it for you.
Some songwriters deny the use of their songs for karaoke with a lyrics display. We only provide licensed karaoke songs. You may be able to find an instrumental version of the song you want by visiting our sister site at http://www.backgroundsoundtracks.com.
I have a gift card for Karaoke Cloud – how do I redeem it?
Karaoke Cloud vouchers and gift cards are redeemable at http://www.karaokeclouddownloads.com. Please note that you will need to log in with a username/email and password in order to enter the site.
Collection and Use of Information
We receive and store information, including personal information, about you and your use of our service. This information is gathered in a number of ways, including when you enter it on our website and from interactions with our service. Personal information is information that can be used to uniquely identify or contact you. Non-personal information is information that does not permit direct association with you. We may collect, use, transfer and disclose non-personal information for any purpose. You can choose not to provide personal information we may request of you, but, in general, most of the personal information we request is required in order to provide our service and the lack of such personal information will prevent us from doing so.
When you interact with us, we may ask you to supply us with personal information so that we can provide, enhance and personalize our services and ability to improve your service. For similar reasons, we may supplement the personal information you provide with publicly available information about you as well as information from other sources, as permitted by law. We use this information, for example, to process your registration and to communicate with you. We might from time to time also use your e-mail address to send you news you have requested, as well as messages about new Karaoke Cloud features, special offers, promotional announcements, consumer surveys and other correspondence concerning our service. If you no longer want to receive marketing communications via email or postal mail, simply access the emails in question and click the “Unsubscribe” link at the bottom. Please note that you cannot unsubscribe from certain correspondence from us.
We keep track of your interactions with us and collect information related to you and your use of our service, including but not limited to your online activity, title selections and correspondence as well as Internet protocol addresses, device types, unique device data, such as device identifiers, operating systems and related activity. We use this information for such purposes as determining in which country you are located, so that we may provide localized content, enforcing our terms, providing recommendations we think will be enjoyable, personalizing the service to better reflect particular interests, enumerating your streaming time, determining your Internet service provider, helping us quickly and efficiently respond to inquiries and requests, and otherwise enhancing or administering our service offering for you and other users. We also provide analysis of our users in the aggregate or otherwise in anonymous form to prospective partners, advertisers and other third parties. We may also disclose and otherwise use, on an anonymous basis, consumption habits, commentary, reviews and other information.
Karaoke Cloud partners with companies serving advertisements for companies whose products we believe will interest our users. In conjunction with these partners, we send promotional announcements and/or serve web-/mobile-based advertisements on their behalf, as permitted by law.
Disclosure of Information
We may offer joint promotions or programs that, in order to allow participation, will require your information be shared with third parties. For example, we may partner with companies that offer incentives, such as additional rewards, if you sign up or otherwise utilize their service(s). In fulfilling these types of promotions, we may share your name and other information in connection with fulfilling the incentive. By participating in such joint promotions or programs, you consent to our sharing of your information. Please note that we do not control the privacy practices of these third-party businesses.
Links to Other Sites
Cookies and Other Technologies
As you interact with our service, we and our service providers may place cookies on your device. Cookies are small pieces of data that are sent to your device from a web server and stored on your system for record-keeping purposes. In general, cookies can make services more useful by storing information about your preferences on a particular device.
In addition to cookies, we and our service providers use a variety of other technologies, including pixel tags (web beacons), clear gifs, or other technologies built into application software or the Karaoke Cloud website, to gather information on how users interact with our service. These cookies and other technologies can help personalize the service for you and help associate your interactions with our service to other information within your account. They can show us, for example, popular pages, conversion rates, viewing patterns, click-through and other information that can be used to improve, operate and monitor our website and other aspects of our service.
The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. If your browser is set to not accept any cookies, you will not be able to use the Karaoke Cloud website.
Karaoke Cloud takes information security very seriously and uses reasonable administrative, technical, physical and managerial measures to protect your personal information from unauthorized access. Unfortunately, no security system can be guaranteed to be 100% secure. Accordingly, we cannot guarantee the security of your information and cannot assume liability for improper access to it. By using our Product and/or Service, including our website and user interfaces, or providing information to us through any means, you agree that we can communicate with you electronically regarding security, privacy, and administrative issues relating to your use of the Karaoke Cloud service.
You are responsible for maintaining the confidentiality of your account access information and for restricting access to your computer or device through which you access your Karaoke Cloud account. If you disclose your password to anyone or share your account and/or devices with other people, you take full responsibility for their actions. Where possible, users of public or shared devices should log out at the completion of each visit. If you sell or return a computer or Karaoke Cloud-ready device, you should log out and deactivate the device before doing so. If you fail to log out and deactivate your device, subsequent users may be able to access your account and/or information.
Changes to This Policy
Transfer of Information and International Users
Given that the Internet is a global environment, using the Internet to collect and process information necessarily involves the transmission of data on an international basis. Therefore, by using Karaoke Cloud, you acknowledge and consent to the transfer of your information outside your country of residence to any country (including the United States) where we have facilities or engage third parties (including but not limited to payment processors, cloud service or other IT providers, and other companies that provide services to us). You understand that the countries to which we may transfer information may not have as comprehensive a level of data protection as in your country.
If you have questions concerning your account, please contact Customer Service.
End User License Agreement for the Karaoke Cloud Music Service
If you do not agree to these terms, please delete the site from your device and discontinue accessing any content on the Karaoke Cloud website. You must accept and abide by these terms as presented to you. Changes, additions or deletions are not acceptable, and Karaoke Cloud may refuse access to the Karaoke Cloud music service for your non-compliance with any part of this agreement.
By continuing to use the Product and Service, you confirm that:
Karaoke Cloud is unable to control all Karaoke Cloud users; therefore you are responsible for usage of the materials represented on the Karaoke Cloud website.
Definition of the Karaoke Cloud music service.
DigiTrax Entertainment, LLC is the provider of the Karaoke Cloud content which you access through the VHX app and/or your web browser, in accordance with certain terms and conditions as set forth in this Agreement, and stream to a compatible device under the terms set out herein.
VHX is the provider of the web framework and the VHX app, in which the Karaoke Cloud system operates, through which you access the Karaoke Cloud content (Product).
Age requirements for use of the Service.
The Product and Service are available for individuals aged 13 years or older. If you are 13 or older but under the age of 18, you should review these terms and conditions with your parent or guardian to make sure that you and your parent or guardian understand these terms and conditions.
Use of the Product and Service requires a compatible device, Internet access (fees may apply), the optional VHX app, and may require obtaining updates or upgrades from time to time. Because use of the Service involves hardware, software, and Internet access, your ability to use the Service may be affected by the performance of these factors. High-speed Internet access is strongly recommended. You acknowledge and agree that such system requirements, which may be changed from time to time, are your responsibility. The Product and Service are not part of any other product or offering, and no purchase or obtaining of any other product shall be construed to represent or guarantee you access to the Service.
You agree to provide accurate, current, and complete information required to register with the Service and at other points as may be required in the course of using the Service ("Registration Data"). You further agree to maintain and update your Registration Data as required to keep it accurate, current, and complete. Digitrax Entertainment may terminate your rights to any or all of the Service if any information you provide is false, inaccurate or incomplete. You agree that Karaoke Cloud may store and use the Registration Data you provide for use in maintaining your account.
User Account and Security.
Account and Password: As a registered user of the Service, you may establish an account (“Account”). You are solely responsible for maintaining the confidentiality and security of your Account. You should not reveal your Account information to anyone else or use anyone else’s Account. You are entirely responsible for all activities that occur on or through your Account, and you agree to immediately notify Karaoke Cloud of any unauthorized use of your Account or any other breach of security. Karaoke Cloud shall not be responsible for any losses arising out of the unauthorized use of your Account.
Security: You agree not to violate or attempt to violate any security components of the Service. You agree not to attempt to, or assist another person to, circumvent, reverse-engineer, decompile, disassemble, or otherwise tamper with any of the software and/or website components related to the Product or Service for any reason whatsoever (“Usage Rules”). Usage Rules may be controlled and monitored by Karaoke Cloud for compliance purposes, and Karaoke Cloud reserves the right to enforce the Usage Rules with or without notice to you.
You will not access the Service by any means other than through the provided web service or the VHX app. You shall not access or attempt to access an Account that you are not authorized to access. You agree not to modify the app in any manner or form, or to use modified versions of the app, for any purposes, including obtaining unauthorized access to the Service. Violations of system or network security may result in civil or criminal liability.
Your use of the Product and Service is conditioned upon your prior acceptance of the terms of this Agreement.
You shall be authorized to use the Product and Service only for PERSONAL, NON-COMMERCIAL USE.
The delivery of Product or Service does not transfer to you any commercial, copyright, trademark or promotional rights to the Products, Service, or any content associated or delivered by or through the Product or Service. The use of the Product or Service for ANY COMMERCIAL USE IS STRICTLY PROHIBITED under the terms of this Agreement.
You agree that your use of Product and Service constitutes your acceptance of and agreement to use the Product and Service solely in accordance with the Usage Rules, and that any other use of the Products may constitute a copyright infringement. The Usage Rules shall govern your rights with respect to the Products, in addition to any other terms or rules that may have been established between you and another party. Karaoke Cloud reserves the right to modify the Usage Rules at any time.
You acknowledge that some aspects of the Service, Products, and administering of the Usage Rules entails the ongoing involvement of Karaoke Cloud. Accordingly, in the event that Karaoke Cloud changes any part of the Product or Service, or discontinues the Product or Service, which Karaoke Cloud may do at its election, you acknowledge that you may no longer be able to use the Product or Service as prior to such change or discontinuation, and that Karaoke Cloud shall have no liability to you in such case.
The Service may offer interactive features that allow you to, among things, submit or post information and materials on areas of the Service accessible and viewable by other users of the Service and the public. You agree that any use by you of such features shall be your sole responsibility, shall not infringe or violate the right of any other, contribute to or encourage unlawful conduct, or otherwise be obscene, objectionable or in poor taste. Moreover, you hereby grant Karaoke Cloud a worldwide, royalty-free, non-exclusive license to use such materials as part of the Service, and in relation to the Product, without any compensation or obligation to you.
Karaoke Cloud reserves the right not to post or publish any materials, and to delete, remove or edit any material, at any time, in its sole discretion, and without liability.
Delivery of Product and Service.
On occasion, technical problems may delay or prevent delivery of your Product or Service, and Karaoke Cloud reserves the right to discontinue or cancel the Product and Service at any time, without notification. Changes in the Product or Service may also affect your ability to access certain content. You acknowledge and agree that Karaoke Cloud shall have no liability to you in the case of such delays, changes or cancellations, without exception.
Acknowledgement of Ownership: You agree that the Product and Service, including but not limited to graphic content, audio content, and editorial content, contains proprietary information and material that is owned by Karaoke Cloud and/or its licensors, and is protected by applicable intellectual property and other laws, including but not limited to copyright, and that you will not use such proprietary information or materials in any way whatsoever except for use of the Service in compliance with the terms of this Agreement. No portion of the Product or Service may be reproduced in any form or by any means. You agree not to modify, rent, lease, loan, sell, distribute, or create derivative works based on the Service, and you shall not exploit the Product or Service in any unauthorized way whatsoever, including but not limited to, by trespass or burdening network capacity.
Removal of Karaoke Cloud Content or Other Materials: Notwithstanding any other provision of this Agreement, Karaoke Cloud and its licensors reserve the right to change, suspend, remove, or disable access to any Products, Service, content, or other materials comprising a part of the Product or Service at any time without notice. In no event will Karaoke Cloud be liable for the removal of or disabling of access to any such Products, Service, content or materials under this Agreement. Karaoke Cloud may also impose limits on the use of or access to certain features or portions of the Product or Service, in any case and without notice or liability.
Copyrights: All the materials in the Karaoke Cloud music service are licensed by Karaoke Cloud from the owners of the intellectual properties referenced therein. Under the terms of these license agreements, Karaoke Cloud pays license fees for all the materials subject to the Law.
On Copyright and Related Rights: All the materials are available SOLELY FOR PERSONAL, NON-COMMERCIAL USE. FURTHER DISTRIBUTION, RESALE, BROADCAST OR OTHER USE, EXCEPT AS SPECIFICALLY PROVIDED FOR IN AND BY THE KARAOKE CLOUD PRODUCT AND SERVICE, IS STRICTLY PROHIBITED.
All copyrights in and to the Service and Product, including but not limited to, the Karaoke Cloud logo, graphics, the compilation of content, postings, links to other Internet resources, descriptions of those resources, the Product’s look-and-feel, iconography, colors, presentation, user interface and user experience, are owned by Digitrax Entertainment, LLC.
All trademarks, service marks, trade names, graphics, company names, slogans, logos, and any other copyright items used in connection with the Service may be trademarks of their respective owners. You are granted no right to copy, distribute or use them otherwise without the prior written consent of the respective owners.
Account termination by Karaoke Cloud: If you fail, or Karaoke Cloud suspects that you have failed, to comply with any of the provisions of this Agreement, including but not limited to failure to provide Karaoke Cloud with accurate and complete Registration Data, failure to safeguard your Account information, or violation of the Usage Rules or any license to the software, Karaoke Cloud, at its sole discretion, without notice to you, may:
Termination of the Service.
Karaoke Cloud reserves the right to modify, suspend, or discontinue the Product or Service (or any part or content thereof) at any time with or without notice to you, and Karaoke Cloud will not be liable to you or to any third party should it exercise such rights.
General Compliance with Laws.
The Service is controlled and operated by Karaoke Cloud from its offices in the USA. You agree to comply with all local, state, federal, and national laws, statutes, ordinances, and regulations that apply to your use of the Service.
Enforcement of These Terms.
Karaoke Cloud reserves the right to take steps to enforce and/or verify compliance with any part of this Agreement (including but not limited to Karaoke Cloud’s right to cooperate with any legal process relating to your use of the Service and/or Products, and/or a third party claim that your use of the Service and/or Products is unlawful and/or infringes such third party’s rights). You agree that Karaoke Cloud has the right, without liability to you, to disclose any Registration Data and/or Account information to law enforcement authorities, government officials, and/or a third party, as Karaoke Cloud believes is reasonably necessary or appropriate to enforce and/or verify compliance with any part of this Agreement (including but not limited to Karaoke Cloud’s right to cooperate with any legal process relating to your use of the Service and/or Products, and/or a third party claim that your use of the Service and/or Products is unlawful and/or infringes such third party’s rights).
No Responsibility for Third-Party Materials or Web sites.
Certain content, products, services and advertisements available via the Service may include materials from third parties, solely as a convenience to you. In addition, Karaoke Cloud may provide links to certain third party websites through that content, service, product or advertisement, solely as a convenience to you. You acknowledge and agree that Karaoke Cloud is not responsible for examining or evaluating the content or accuracy of any such third-party material or Web sites. Karaoke Cloud does not warrant or endorse and does not assume and will not have any liability or responsibility for any third-party materials or websites, or for any other materials, products, services and advertisements of third parties.
Disclaimer of Warranties; Liability Limitations.
Karaoke Cloud does not guarantee, represent, or warrant that your use of the Product and/or Service will be uninterrupted or error-free, and you agree that from time to time Karaoke Cloud may remove the Product or Service for indefinite periods of time, or cancel the Product or Service at any time, without notice to you.
You expressly agree that your use of, or inability to use, the Product or Service is at your sole risk. The Product, Service and all products and services delivered to you through the Product or Service are provided “as is” and “as available” for your PRESONAL, NON-COMMERCIAL use, without warranties of any kind, either express or implied, including all implied warranties of merchantability, fitness for a particular purpose, title, and no infringement.
In no case shall Karaoke Cloud, Digitrax Entertainment, LLC, or VHX, their directors, officers, employees, affiliates, agents, contractors, or licensors be liable for any direct, indirect, incidental, punitive, special, or consequential damages arising from your use of any of the Products or Services, or for any other claim related in any way to your use of the Products or Services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of any content posted, transmitted, or otherwise made available via the Product or Service, even if advised of the possibility thereof.
Karaoke Cloud shall use reasonable efforts to protect information submitted by you in connection with the Product and Service, but you acknowledge and agree that your submission of such information is at your sole risk, and Karaoke Cloud hereby disclaims any and all liability to you for any loss or liability relating to such information in any way.
Karaoke Cloud does not represent or guarantee that the Product or Service will be free from loss, corruption, attack, viruses, interference, hacking, or other security intrusion, and Karaoke Cloud disclaims any liability relating thereto. You shall be responsible for backing up your own system.
Waiver and indemnity.
By using the Product or Service, you agree to indemnify and hold Karaoke Cloud, Digitrax Entertainment, LLC, VHX, their directors, officers, employees, affiliates, agents, contractors, and licensors harmless with respect to any claims arising out of your breach of this agreement, your use of the Service, or any action taken by Karaoke Cloud as part of its investigation of a suspected violation of this agreement or as a result of its finding or decision that a violation of this agreement has occurred. This means that you cannot sue or recover any damages from Karaoke Cloud, Digitrax Entertainment, LLC, VHX, their directors, officers, employees, affiliates, agents, contractors, and licensors as a result of its decision to remove or refuse to process any information or content, to warn you, to suspend or terminate your access to the Product or Service, or to take any other action during the investigation of a suspected violation or as a result of Karaoke Cloud’s conclusion that a violation of this agreement has occurred. This waiver and indemnity provision applies to all violations described in or contemplated by this agreement.
Karaoke Cloud reserves the right, at any time and from time to time, to update, revise, supplement, and otherwise modify this Agreement and to impose new or additional rules, policies, terms, or conditions on your use of the Product or Service. Such updates, revisions, supplements, modifications, and additional rules, policies, terms, and conditions (collectively referred to in this Agreement as "Additional Terms”) will be effective immediately and incorporated into this Agreement. Your continued use of the Karaoke Cloud Product and/or Service following the incorporation of the Additional Terms will be deemed to constitute your acceptance of any and all such Additional Terms. All Additional Terms are hereby incorporated into this Agreement by this reference.
From time to time, Karaoke Cloud may send you a notice with respect to the Product or Service by sending an email message to the email address listed in your Karaoke Cloud Account contact information, by push notification to your mobile device, or by a posting on the Karaoke Cloud website. Notices shall become effective immediately.
The laws of the USA govern these Terms and your use of the Product and Service. Your use of the Product and Service may also be subject to other local, state, national, or international laws. You expressly agree that exclusive jurisdiction for any claim or dispute with Karaoke Cloud or relating in any way to your use of the Product or Service resides in the courts of the USA.
These Terms of Service constitute the entire agreement between you and Karaoke Cloud and govern your use of the Product and Service, superseding any prior agreements between you and Karaoke Cloud. You also may be subject to additional terms and conditions that may apply when you use affiliate services, third-party content, or third-party software. If any part of these Terms of Service is held invalid or unenforceable, that portion shall be construed in a manner consistent with applicable law to reflect, as nearly as possible, the original intentions of the parties, and the remaining portions shall remain in full force and effect. Karaoke Cloud’s failure to enforce any right or provisions in these Terms of Service will not constitute a waiver of such provision, or any other provision of these Terms of Service. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the other provisions will remain in full force and effect. Karaoke Cloud will not be responsible for failures to fulfill any obligations due to causes beyond its control.
The Karaoke Cloud Service makes every effort to provide a broad music offering. For this reason, Karaoke Cloud reserves the right to change the music catalogue without notice.
Other Terms and Conditions
Karaoke Cloud is not responsible for typographic errors.
Karaoke Cloud reserves the right to change the terms and conditions of the Karaoke Cloud Product and/or Service at any time. Users are encouraged to review the Terms and Conditions on a periodic basis for modifications.
No Karaoke Cloud employee or agent has the authority to vary any of the Karaoke Cloud Product or Service’s policies or the terms and conditions governing any interaction with the Product or Service in the oral form, by means of e-mail or in other way. All changes of Terms of Service of Karaoke Cloud occur by means of the publication in the corresponding section of the Karaoke Cloud website.
Right to Terminate
We reserve the right to terminate or restrict your use of the Karaoke Cloud Product and/or Service, without notice, for any or no reason whatsoever.
How Our Streaming Service Works
Karaoke Cloud is an online interactive music streaming service providing its users with access to interactive music tracks streaming over the Internet to compatible devices. These devices are manufactured and sold by entities other than Karaoke Cloud.
Last updated 5 August 2015 © Copyright 2015 Digitrax Entertainment, LLC. All rights reserved.